Customer satisfaction is our number one priority and we take the best service for granted! We are not just focusing on showing you the exclusive products, we want you to explore a special shopping experience. We have listed below many of the commonly asked questions. If you have any additional question, please contact us any time at CustomerSupportOnlineShopUK@JohnDeere.com.

Frequently Asked Questions:

How do I return an item from my order?
Please view our section regarding returns in  Warranty & Return..

How long will it take for a refund to show on my credit card account when I return an item?
Please view our section regarding payment methods in  Warranty & Return.

Who do I contact with questions about my order?
For questions related to products you see on Shop.Deere.Com/uk, instructions on how to place an order, or questions regarding an outstanding order, please use contact your local dealer.

Does Shop.Deere.com/uk ship outside of GB?
Not at this time. Please view our section regarding shipping destinations in  Shipping Information.

I am looking for a specific part or product not shown in your online store. Can you tell me where I can find it?
Currently, Shop.Deere.com/uk carries the most commonly purchased maintenance & repair parts for John Deere Equipment. If you are looking for a part that is not available on Shop.Deere.com/uk, please utilize John Deere Parts Catalog or contact your dealer.